01. Who is responsible
This policy describes how the operator of Ramonveqly handles personal information in connection with ramonveqly.com. The operator’s identity and contact details are published on the Contact page. Please use that channel for privacy questions and rights requests.
02. Information we receive
When you visit, the hosting service may process basic request data such as your IP address, browser information, requested page and time of access in server logs. If you contact us, we receive the details you provide, such as your name, email and message. When you buy a course, the external payment provider may share order details with us, including your email, course, amount, payment status, payment reference and billing information required for the transaction.
03. How we use information
We use information to operate and secure the website, respond to enquiries, fulfil course orders, handle refunds and keep records required by law. Where relevant data-protection laws require a legal basis, we rely on performance of a contract for order fulfilment, legal obligations for required records, and legitimate interests for proportionate security and support activities. Where consent is required for an additional purpose, we will request it separately.
04. Payments and external pages
Payment details are entered on the external payment provider’s website. Ramonveqly’s static pages do not collect or store full payment-card numbers or card security codes. The provider processes payment information under its own privacy notice and terms. Please review those before submitting details. The same applies to any external registration or delivery page you choose to open.
05. Cookies and browser storage
This website does not set advertising or analytics cookies, load third-party tracking scripts, or store visitor profiles in browser storage. Your browser may cache ordinary site files. The hosting service may keep technical access logs. External payment pages may use their own cookies or storage under their own policies. If this website later introduces additional tracking, this notice and any required consent controls must be updated first.
06. Sharing and international processing
We share information only where needed with service providers supporting hosting, payment, email or digital delivery, or where required by law. We do not sell personal information. Providers may process information in other countries. Where applicable law requires safeguards for international transfers, appropriate safeguards must be in place.
07. Retention and security
We retain order and accounting information for the periods required by applicable law. Support correspondence is retained while needed to resolve the enquiry and related follow-up. Technical logs are retained according to the hosting and security configuration. We use reasonable measures to restrict access and protect information, but no transmission or storage system can be described as completely risk-free.
08. Your choices and rights
Depending on the law that applies, you may request access, correction, deletion or a copy of your information, object to certain processing or request a restriction. Where processing is based on consent, you may withdraw it without affecting earlier lawful processing. Some records must still be retained to meet legal obligations. Contact us using the published details; we may need proportionate information to confirm that a request relates to you. You may also complain to your local data-protection authority.
09. Children and changes
The website is not designed to collect personal information from children below the age at which they can lawfully provide it. If a child has supplied information without appropriate authority, a parent or guardian should contact us. We may update this policy to reflect changes to our practices. The date above identifies the current version.
For contact details, visit our Contact page.